Mobile applications are playing an increasingly important role in field services. Mobile apps in particular can make a significant contribution to improving occupational safety for employees outside the office environment.
This article is dedicated to the topic of occupational safety in the field and shows how modern technologies, in particular mobile apps with innovative functions such as dead man switching and feedback, can help ensure the safety of employees in the field.
Field service, i.e. working in the field, often presents employees with challenging situations and potential risks. Whether it is maintenance work in industrial plants, telecommunications equipment installations or construction work, occupational safety is of paramount importance. Despite advances in safety technology and the implementation of safety policies and procedures, field service accidents are still a reality. From falls to electrical shocks to industrial accidents involving heavy machinery — the risks are manifold and require a comprehensive safety strategy. This is not only important from an ethical point of view, but is also required by law. Many countries have specific occupational health and safety laws and regulations that oblige employers to ensure the safety of their employees. Violations of these laws can not only lead to serious accidents, but also have legal consequences for companies.
In field service, engineers and technicians are often faced with the challenge of having to visit a variety of buildings during a shift and perform many different tasks. These jobs take them to industrial, commercial or residential buildings, including areas such as crawl spaces, attics, and other work environments where water, gas, or electricity can pose a potential hazard.
Especially when they work alone, i.e. are traveling without immediate help or support, the use of digital helpers, such as mobile field service apps, is essential.
Modern technologies today offer innovative solutions to improve occupational safety in field service. Mobile apps play a central role here, which not only increase employee efficiency, but can also ensure their safety.
By integrating mobile apps with the associated Network Operation Center dashboard application, companies can collect real-time data about the location and status of their employees. This enables faster response to emergency situations and improved coordination when working in the field.
An important function that is usually part of such apps is the dead man circuit. This function detects whether an employee is motionless in a critical situation or has suffered an accident. If no movement is detected, the app automatically sends an alarm to the responsible authorities and enables a quick response to an emergency.
The dead man circuit can therefore save lives and prevent serious injuries by ensuring that help arrives on time. The way the dead man circuit works is usually based on sensors that monitor the movement and activity of the employee. If no movement is detected over a certain period of time or if the employee does not confirm certain signals, the app triggers an alarm.
The safety of employees working in the field is an issue of crucial importance for companies working in field service. Modern technologies, in particular mobile apps with advanced features such as dead man switching, can help improve safety and prevent accidents.
By using such solutions, companies can not only protect the health and well-being of their employees, but also meet their legal obligations and optimize their operations. It is therefore advisable to invest in such solutions and regard them as an integral part of job security in field services.
