The Conntac Dashboard
In the Conntac Dashboard, NOC managers know at all times where the technicians are during their deployment, which increases safety and efficiency in field service to a maximum.
Everything at a glance
The Conntac Self-Service App supports customers in analysing and solving problems on their own, in optimising WiFi and in measuring the speed of their home network. In addition, the app makes it easier to contact your customer service, relieves the burden of administrative user settings and impresses with many other useful functions.
Safe at work
The technician radar in the Conntac dashboard shows the exact position of technicians during their assignments in real time.
Safety
This not only ensures a better overview of the current deployment situation, but also makes a significant contribution to employee safety. Operators can thus ensure that technicians receive rapid support in high-risk areas or in emergencies.
Planning
The position data is, of course, processed in accordance with GDPR and offers companies the opportunity to precisely plan their operations and make optimal use of resources. This improves safety and at the same time increases operational efficiency.
Everything in one place
The technician management module of the Conntac dashboard enables efficient organization of employee deployments.
Zutrittsberechtigungen
From planning daily tasks to monitoring working hours — everything can be displayed directly in the dashboard. Operational reports can be easily collected and analyzed in order to continuously improve work processes.
Benutzerverwaltung
With just a few clicks, you can adjust working hours, change priorities, or allocate additional resources when necessary. In this way, an overview is always maintained and the coordination of teams is simplified.
Digitized access
With access management in the Conntac dashboard, you can manage access authorisations and location data, for example with GPS coordinates or additional information.
Security
The entire access process, from requesting access to confirmation by authorized persons, can be completed online. This reduces the need for physical keys and increases security by logging and monitoring all accesses.
Standortverwaltung
All access logs are securely stored and available for evaluation, so that potential irregularities can be quickly identified. This allows companies to ensure that only authorized technicians have access to sensitive areas.
The Conntac dashboard offers simple user administration, which allows you to add new users and quickly adapt existing accounts. With a clear user interface, administrators can assign roles and permissions without having to familiarise themselves with complex menus. All changes are applied immediately and can be reversed if necessary to ensure maximum flexibility.
With role management, specific authorizations can be defined for different user groups. Whether operations manager, technicians or external partners — every role receives the appropriate access rights and functions. As a result, sensitive data and settings can only be viewed and changed by authorized persons, which improves the protection of sensitive information and reduces administrative effort.
The Conntac dashboard is designed in such a way that it can be integrated into existing IT infrastructures without much effort. Thanks to the cloud-based architecture, the software can be rolled out and put into operation within a few minutes. No additional servers or hardware investments are required, which makes the rollout particularly cost-effective. This allows companies to quickly benefit from the benefits of the solution and optimize their field service processes.
Data protection is a central priority in the Conntac dashboard. All data is processed in accordance with GDPR and hosted on German servers to ensure maximum data security and legal compliance. Sensitive information is transmitted and stored in encrypted form so that it is protected against unauthorized access. The Conntac dashboard helps companies meet legal data protection requirements and offer their customers a high level of trust.
All-in-one
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